At Oak & Key Real Estate, we take the time to understand your needs and connect you with a property that fits your goals, making the leasing process straightforward, transparent, and stress-free from start to finish.
Browse our current listings below, or tell us what you're looking for and we'll reach out when the right property comes up.
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Find a property you're interested in and submit an enquiry or book an inspection online. We offer flexible viewing times, including weekends.
Come through at your chosen time and get a real feel for the property. Our team is there to answer any questions, no pressure, no rush.
If it's the right fit, apply online through our application portal. We'll let you know what documents you'll need (see below) and guide you through the process.
We assess all applications thoroughly and fairly, and aim to get back to every applicant within 1–2 business days. You'll hear from us either way.
Once approved, we'll prepare your lease, complete a thorough entry condition report, and hand over the keys. Welcome home.
Providing details of your previous rental experience helps us process your application more efficiently. Be ready to supply current and past rental addresses, landlord or property manager contact details, and any relevant tenancy references.
To verify your application, you'll need to provide valid identification documents. This may include a driver's licence, passport, Medicare card, or other government-issued identification as requested during the application process.
Please prepare documentation that demonstrates your ability to meet rental payments. This may include recent payslips, employment contracts, bank statements, Centrelink statements, or other evidence of regular income.
The more complete your application, the faster we can process it. If your situation is a little different, self-employed, relocating, or renting for the first time, just reach out before applying. We're happy to talk it through.
Submit all maintenance requests through our online tenant portal, or contact us directly by phone or email. Please describe the issue clearly and include photos where possible, it helps us assess and action it faster.
Emergency maintenance is anything that poses a risk to safety or could cause serious damage to the property if left unattended, things like a gas leak, burst pipe, no hot water, or a broken entry lock.
Submitting a maintenance request is simple. Once received, our team will review the issue, assess its priority, and coordinate the appropriate tradesperson if required. We'll keep you informed throughout the process and work to resolve the matter as efficiently as possible.
Every applicant goes through a thorough check, ID, employment and income verification, rental history,
reference checks, and TICA. We present you with a shortlist and our recommendation, but the final decision is always yours.
Simple, transparent fees covering full-service management, marketing, leasing, inspections, rent collection, statements, maintenance coordination and compliance. No surprise charges. We'll walk you through it on your appraisal.
Detailed entry and exit condition reports, plus routine inspections every 3-4 months, each with photos and a written report sent to you within one business day.
Online, anytime, with photos and a description. Urgent issues are triaged within hours through our trusted local trades network.
Easily. We handle the whole switch, paperwork, tenant communication, file transfer, so the change is seamless for you and your tenants.
We service the broader Gold Coast area. Simply reach out. If you're nearby and not sure, just ask, we'd rather have a chat than turn you away.
