Frequently asked

Good questions, honest answers.

How do you select tenants?

Every applicant goes through a thorough check, ID, employment and income verification, rental history,
reference checks, and TICA. We present you with a shortlist and our recommendation, but the final decision is always yours.

Simple, transparent fees covering full-service management, marketing, leasing, inspections, rent collection, statements, maintenance coordination and compliance. No surprise charges. We'll walk you through it on your appraisal.

Detailed entry and exit condition reports, plus routine inspections every 3-4 months, each with photos and a written report sent to you within one business day.

Online, anytime, with photos and a description. Urgent issues are triaged within hours through our trusted local trades network.

Easily. We handle the whole switch, paperwork, tenant communication, file transfer, so the change is seamless for you and your tenants.

We service the broader Gold Coast area. Simply reach out. If you're nearby and not sure, just ask, we'd rather have a chat than turn you away.